“To play without passion is inexcusable. ” Ludwig Van Beethoven

Studio Policy

SCHEDULING

THE TRU TALENT MUSIC STUDIO IS PRESENTLY NOT IN OPERATION!  We apologize for any inconvenience.

Tru Talent Productions is NOT accepting students now!

 

FEES

Lesson fees are due at the agreed-upon payment scheduled date. Please be prompt with your payments.

The lesson fee covers the scheduled lesson times, instructor's time outside of the lesson, travel expenses and some Portfolio and Music Resource materials. Lesson Fees do not cover the cost of any retail teaching materials such as lesson books or practice journals.

Additional fees for retail teaching materials, auditions, festivals, conferences, recitals and other miscellaneous items will be invoiced, when applicable.

 

LATE ARRIVALS

Please ensure that the student is on time for each scheduled lesson. If a student is late for their lesson time, the time missed will not be made up.  

 

MISSED LESSONS

We require 24 hours notice if a student must miss a lesson and wishes to have a make up lesson. Without 24 hours notice, the student will not receive a make up lesson, and the missed time will not be refunded. In the event that the teacher must miss a lesson, the student will receive a make up lesson at the teacher’s first availability.

 

METHODS OF PAYMENT

Accepted methods of payment include cash and personal or cashier’s check. (All checks are to be made payable to Djuana Ross)

Payments are due at the initial lesson.  A student’s session Lessons will not be confirmed until payment is received.

For your convenience, credit card payments will be available soon to be made securely through PayPal or Stripe.


CANCELLATION & REFUND POLICY

If a student wishes to discontinue lessons, we require 2 weeks notice in writing. Payments already made for scheduled piano lessons are NON-REFUNDABLE.

 

PRACTICE

If a student expects to receive the most out of their lesson, they MUST practice throughout the week.  A minimum of 5 days a week is recommended.  When a student shows up to a lesson unprepared and un-practiced, they are doing everyone a disservice.